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Privacy Policy
Last updated: February 27, 2025
This Privacy Policy describes how Astronomy Store (the "Site", "we", "our" or "us") collects, uses, and discloses your personal information when you visit, use our services or make a purchase on astronomy-store.com (the "Site") or otherwise communicate with us about the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you", "your", and "yours" refer to you as the user of the Services, whether you are a customer, a visitor to the website, or another person whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly From You
The information you submit directly to us through our Services may include:
- Contact Information including your name, address, phone number, and email address.
- Order Information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account Information including your username, password, security questions, and other information used to secure your account.
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Purchase Information including items you view, put in your cart, saved in your account like loyalty points, reviews, referrals, or gift cards, or purchases.
- Loyalty points/product reviews/referrals/saved gift cards
- Customer Service Information including information you choose to include in communications exchanged with us, for example, when sending a message through the Services.
Some features of the Services may require you to provide certain information about yourself directly to us. Failing to provide this information may prevent you from using or accessing these features.
What Information Do We Collect About Your Use?
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access our Site and your account and use them, including information about the device, browser information, network connection information, your IP address, and other information related to your interaction with the Services.
Information We Obtain From Third Parties
Finally, we may obtain information about you from third parties, including service providers and vendors who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors who collect payment information (for example, bank account information, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with the products or services you requested, in order to execute the contract we have entered into with you.
- When you visit our Site, open or click on the emails we send you, or interact with our Services or our ads, we, or third parties with whom we work, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Websites and Third-Party Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to execute the contract we have entered into with you, including to process your payments, fulfill your orders, send you notifications related to your account, your purchases, returns, exchanges, or other transactions, to create, maintain, and manage your account, organize shipping, facilitate any returns and exchanges as well as other features and functionalities related to your account. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may choose to use. In that case, Shopify will process your information as described in its Privacy Policy and Consumer Privacy Policy.
- Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or postal mail, and showing you ads for products or services. This may include using your personal information to better tailor our Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Article 6 (1) (f) of the GDPR.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or harmful activities. If you choose to use the Services and create an account, you are responsible for maintaining the security of your account's credentials. We strongly recommend that you do not share your username, password, or other access information. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, in accordance with Article 6 (1) (f) of the GDPR.
- Communicating with You and Improving the Services. We use your personal information to provide customer service and improve our Services. This is in our legitimate interest to ensure our responsiveness, provide you efficient services, and maintain our business relationship with you. according to Article 6 (1) (f) of the GDPR.
Cookies
Like many websites, we use Cookies on our Site. To obtain specific information about the Cookies we use to operate our store with Shopify, please visit https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services (including to remember your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertisements on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to configure your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies may affect your user experience and may lead to the malfunction of certain Services, including some features and general functionalities, or their unavailability. Additionally, blocking Cookies may not completely prevent the way we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes, and for other reasons subject to this Privacy Policy. This may include:
- Third-party vendors or service providers who perform services on our behalf (for example, IT management, payment processing, data analysis, customer service, cloud storage, order processing, and shipping).
- With business and marketing partners to provide you services and send you advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you ask us to disclose or consent in any other way for us to disclose certain information to third parties, for example, to ship products to you or via your use of social media widgets or integration identifiers, with your consent.
- With our affiliates or within our corporate group, in our legitimate interest to manage a successful business.
- As part of a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.
We disclose the following categories of personal and sensitive information about users for the purposes described above in the sections "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
| Category | Categories of Recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal information for the purpose of carrying out advertising and marketing activities, as follows.
Websites and Third-Party Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to non-affiliated sites or those we do not control, you should review their privacy and security policies as well as their other terms of service. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on those sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or the users of those third-party platforms, without any limitation on our use of that information or that of a third party. The mere inclusion of such links does not imply our approval of the content of those platforms or their owners or operators, except in the situations stated in the Services.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request its deletion.
As of the effective date of this Privacy Policy, we do not actually know that we “share” or “sell” (as defined under applicable law) the personal information of persons under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measure is perfect or impenetrable and that we cannot guarantee “absolute security.” Additionally, all information you send us may not be secure during transmission. We strongly recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
The retention period for your personal information depends on various factors, such as whether we need this information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights
Depending on where you reside, you may have all or some of the rights listed below relating to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may in some cases deny your request as permitted by law.
- Right of Access / Right to Know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
- Right to Deletion: You may have the right to request that we delete the personal information we hold about you.
- Right to Correction: You may have the right to request that we correct the personal information we hold about you.
- Right to Portability: You may have the right to receive a copy of your personal information that we hold about you and to request that we transfer it to a third party, in certain circumstances and with some exceptions.
- Right to Opt-Out of Sale, Sharing, or Targeted Advertising: You may have the right to request that we do not "sell" or "share" your personal information or to opt-out of the processing of your personal information for purposes considered to be "targeted advertising," as defined in privacy laws. Please note that if you visit our Site while the Global Privacy Control opt-out preference signal is active, depending on where you are located, we will automatically treat this as a request to opt-out of "selling" or "sharing" information for the device and browser you use to visit the Site.
- Restriction of Processing: You may have the right to request that we stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
- Right to Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
- Management of Communication Preferences: We may send you promotional emails that you can opt-out of receiving at any time using the unsubscribe option provided in our emails. If you unsubscribe, we may continue to send you non-promotional emails, such as those regarding your account or the orders you have placed.
You can exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you if you exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that they provide proof that you authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request as soon as possible, as required by applicable law.
Complaints
If you have any complaints regarding how we process your personal information, please contact us using the contact details provided below. If our response to your complaint is not satisfactory, depending on where you reside, you may have the right to appeal our decision by contacting us using the contact details provided below, or to file your complaint with your local data protection authority. For the EEA, you can find here a list of supervisory authorities responsible for data protection.
International Users
Please note that we may transfer, store, and process your personal information outside the country in which you live. Your personal information may also be processed by employees and by service providers and third-party partners in those countries.
If we transfer your personal information outside of Europe, we will use recognized transfer mechanisms such as the European Commission's standard contractual clauses or any equivalent contract issued by the competent authority of the United Kingdom, if applicable, unless the data transfer is made to a country deemed to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call us or send us an email at contact@astronomy-store.com or contact us at 60 Rue François 1er, Paris, 75008, FR.
For the purposes of applicable data protection laws and unless stated otherwise explicitly, we are the data controller of your personal information.